Utility And Pipeline Companies
We know you’ve got a lot on your plate.
Keeping your employees trained with the latest methods and aligned with ever changing compliance laws is just the beginning of the battle. You’ve got to make sure every worker is compliant with safety and professional standards while digging in the right places, reading the right meters, and keeping themselves, and others, safe from unexpected disasters.
All while keeping the lights on, the water running, or the gas and fuel flowing for thousands or even millions of people, and providing flawless customer support for those same people.
It’s a tall order, but for you, it’s just another day on the job at a utility or pipeline company.
Fortunately, 4iQ’s LMS for utility and pipeline companies can help you get the most out of your organization and give your customers an exceptional experience without running out of steam.
Your Ongoing Challenge:
It’s one of the oldest and most frustrating organizational challenges: how do you give your people the top-notch training they need, put your best people where they can do their best work, and ensure everyone, across the board, is properly certified and in compliance with company standards and the law?
And whether you’re dealing with skill assessments, safety and performance procedures, hazardous materials, or standards from OSHA, the EPA, FERC, PHMSA, or myriad other compliance enforcement agencies, you’re probably dealing with an “on the go” workforce that does its best work outside the classroom.
Traditionally, LMS software simply presents the information, and hopes that your team consumes it and understands it. Since these systems don’t offer real-time feedback and adjustable curricula, or built-in management for necessary safety, skill, and compliance certifications, they often leave your team unprepared or out of date—and opening you up for potential problems.
Power Up Your Performance Management
Like a lot of folks in your line of work, you’ve probably accumulated a lifetime of wisdom, practical knowledge, and insight into the hows, whys, and whats of your trade. But despite your best efforts, you’re only one person—how do you pass all of this onto your staff in an effective way that doesn’t leave you frustrated and your team struggling to absorb what you know?
Wouldn’t it be amazing if you could create a magic pipeline that pumps everything your team wants and needs to know into their noggins, guided by your expertise?
Brace yourself, because that’s exactly what you’ll be able to do when you partner with 4iQ.
We’ve created a flexible LMS for utility and pipeline companies that is built around what we call Opportunity Cycles, which not only allow you to deploy and implement your very best content to your team at all levels, but monitor their performance both in training and on the job in real time. Your best content—including the lessons hard-won over a lifetime in the field—can be taught to your team interactively, with real-time feedback that shows you what’s working, what isn’t, and who might just be sitting in your chair one day.
This gives you a uniquely powerful window into the needs of your team, and allows you to create responsive training materials that set the very highest standards for certifications, skills, and support while ensuring each and every employee is performing at peak efficiency and efficacy. You bring the knowledge and insights; they bring the time, talent, and tenacity.
Thanks to real-time monitoring and customizability, you can easily identify the departments, staff, and procedures that require new certifications or training, and then update your education path to ensure your team is putting their new skills to use in the field but still receiving adequate time in the classroom. You’ll have complete control over all your content, and can include evaluations and verifications as part of the course to make sure each and every team member is ready to deliver their very best.
Our centralized solution also makes it possible to target your top performers for additional training and certifications that will let them leverage their training and talents in the best possible position. At last, you can bring together practical performance and training, managed as part of a single, comprehensive, comprehension-driven workflow.
It’s a formula for happy people, doing what they love and doing it well, which makes for a happy company, happier customers, and a healthy bottom line.
If you’re feeling a bit drained by the challenges of performance management, drop us a line. We’re ready to show you how real-time monitoring, comprehensive curriculum and certification management, and flexible, adjustable training can help you empower your team.